Zig Zags Family Hub, Torquay

Local authority area

Torbay

Address

32 Market Street, Torquay,
TQ1 3AQ

Lead contact

Vashti Wilks, Service Manager

Email

familyhub@torbay.gov.uk

Contact number

01803 210200

Our 0 to 19 Torbay service works together to promote the health, development and well-being of children, young people and families in the Torbay area. Families will first come into contact with our team antenatally (pre-birth), then progress through early years onto pre-school support. This brings together health visiting and school nursing within our Children’s Centres. They then continue being supported by our services until the child has reached 19. Our team has health professionals, family support, child development, substance misuse and advocacy workers, wellbeing practitioners and counsellors for young people.

Torbay and South Devon NHS Foundation Trust are working with Action for Children, The Children’s Society and Torbay Council as the new Torbay 0 to 19 Partnership. This will be the first of its kind in the region and possibly the UK.

Our services and support includes:

  • Diet and healthy lifestyle choices ( including infant feeding advice and support)
  • Sleep hygiene and behaviour routines advice
  • Infant Attachment
  • Child development
  • Toileting ( Including children & young people in school)
  • Young people’s sexual health & relationships
  • Mental health and well-being advice (early intervention and prevention)
  • Supporting schools to manage medical conditions or health concerns in schools
  • Family Support for under 5’s
  • Young people’s substance misuse
  • Advocacy and Independent Visitors 
  • Return Home interviews 
  • Young People’s Wellbeing Service
  • Volunteering
  • Online Solihull Parenting Courses
  • Parent talk, online support & advice and 1:1 chat service offered by Action for Children

Documents demonstrating our strategy and outcomes:

0 to 19 Torbay Quarter 4 Report

0-19 Torbay Leaflet for professionals 09.20

Campaign focus

Torbay Wellbeing Service leaflet

Family Hub type(s):

Health, Repurposed Children's Centre

Lead organisation:

Torbay Council

Co-delivery partner(s):

Torbay & South Devon NHS Foundation Trust, Action for Children, The Children's Centres

How families access the Family Hub:

Visit a building, Phone, Email, Complete online referral form

Other:

App- Health Families Torbay

How families hear about the Family Hub:

Word of mouth, Referral by practitioner, Local authority website, Another website

Other:

Torbay Community Development Trust Community Helpline, Schools, Early Years settings, Monthly parent, partners and staff newsletters

Sources of funding:

Health funding

Other:

Children's Social Care and Education budgets

Location

32 Market Street