Strood Children and Family Hub, Medway

Local authority area

Medway

Address

Clifton Close, Rochester,
ME2 2HG

Email

familyhubs@medway.gov.uk

Website

MedwayFamilyHubs.co.uk

Facebook

www.Facebook.com/MedwayFamily

Instagram

Instagram.com/MedwayFamilyHubs

Contact number

01634 335 533

We have 4 Children and Family Hubs, which are positioned across Medway – Wayfield, Chatham, Gillingham and Strood. There are also well-being centers aligned with hubs which are used to deliver services. Each hub has a Hub Manager, and a team of Family Solutions Practitioners who provide preventative early intervention support with group intervention, parenting programs and / or 1:1 support to children and young people from pre-birth – 19years old and their families, in line with the Medway Children’s Services Threshold document.                                                                                                             

  •  Hubs are a central point of access in the community providing access to NHS, SEN, Housing and Public Health Services including midwifery, health visiting and asthma clinics, to name a few
  • Our partners from the youth service also run evening sessions to cater for young people within the area, providing a range of activities to build peer relationships, self confidence and a sense of community
  • Our rooms are also used to support family contact times, direct work with children and families, counselling sessions, social care meetings and other multi professional family meetings.
  • The hubs also provide the community with foodbank vouchers, food parcels, hygiene packs and care packages.
  • Information regarding the Hubs can be found on the: 
  • Medway Council Website
  • The Family Information Service website(FIS) also contains up to date information regarding hub timetables and other services that are available to families throughout Medway.
  • Facebook is also used as a platform to communicate up to date service information for families including the Group offer timetable. Timetables are updated on a termly basis, these are then sent to partner agencies such as pre-schools, nurseries, child minders, schools and health teams to share with families they are working with.

Family Hub type(s):

Family Hub

Lead organisation:

Medway Council

How families access the Family Hub:

Visit a building, Phone, Email, Complete online referral form

How families hear about the Family Hub:

Word of mouth, Referral by practitioner, Local authority website, Another website

Other:

Facebook, Medway Local Offer website page, Medway FIS, Children and Family Information Service page

What happens in and from this hub:

Domestic abuse services, Parenting support, Welfare and benefits advice, Youth

Sources of funding:

Troubled Families programme

Other:

Medway council

Location

Clifton Close