Chatham Children & Family Hub, Medway

Local authority area

Medway

Address

Magpie Hall Road, Chatham,
ME4 4AZ

Lead contact

Karen Harper

Email

karen.harper@medway.gov.uk

Contact number

01634 338 833 or 01634 332195

We have 4 Children and Family Hubs, which are positioned across Medway – Wayfield, Chatham, Gillingham and Strood. There are also well-being centers aligned with hubs which are used to deliver services. Each hub has a Hub Manager, and a team of Family Solutions Practitioners who provide preventative early intervention support with group intervention, parenting programs and / or 1:1 support to children and young people from pre-birth – 19years old and their families, in line with the Medway Children’s Services Threshold document.

  • Hubs are a central point of access in the community providing access to NHS, SEN, Housing and Public Health services including midwifery, health visiting and asthma clinics, to name a few.
  • Our partners from the youth service also run evening sessions to cater for young people within the area, providing a range of activities to build peer relationships, self-confidence and a sense of community.
  • Our rooms are also used to support family contact times, direct work with children and families, counselling sessions, social care meetings and other multi professional family meetings.
  • The Hubs also provide the community with foodbank vouchers, food parcels, hygiene packs and care packages.
  • Information regarding the hubs can be found on the:
  • Medway Council Website:
  • The Family Information Service website (FIS) also contains up to date information regarding hub timetables and other services that are available to families throughout Medway.
  • Facebook is also used as a platform to communicate up to date service information for families including the Group offer timetable. Timetables are updated on a termly basis, these are then sent to partner agencies such as pre-schools, nurseries, child minders, schools and health teams to share with families they are working with. 

Family Hub type(s):

Family Hub

Lead organisation:

Medway Council

How families access the Family Hub:

Visit a building, Phone, Email, Complete online referral form

How families hear about the Family Hub:

Word of mouth, Referral by practitioner, Local authority website, Another website

Other:

Facebook, Medway Local Offer website page, Medway FIS, Children and Family Information Service website page

What happens in and from this hub:

Domestic abuse services, Parenting support, Welfare and benefits advice, Youth

Sources of funding:

Troubled Families programme

Other:

Medway Council

Location

Magpie Hall Road