Outreach and access

Family Hubs need to be able to effectively serve their whole community, and a strong outreach service is therefore recognised as an essential element of their provision. Outreach seeks to engage those families that have typically been less likely to access services and harder to reach. Community ownership and the centrality of volunteers within Hubs also broaden the appeal of the Hub and enable those who may be wary of statutory services to see the Hub as a central aspect of their local community. 

Opportunities for delivering advice and guidance through wider channels, such as online, are also explored as a way of extending Family Hubs’ reach beyond the physical building. Ideally this is co-branded with Family Hubs, so that this overall offer becomes increasingly recognised and understood.